Gaming on pubph should always be fun — a bit of excitement after a long day, a way to enjoy your favourite casino games from Manila to Davao. But we also know that for some players, it can become more than just entertainment. That's why responsible gaming is not just a checkbox for us — it's a core part of how pubph operates.
At pubph, we believe that online gaming is one of the most entertaining ways to spend your free time — whether you're spinning slots after work, joining a live bingo session on a lazy Sunday, or trying your luck at Teen Patti Joker with friends. The thrill is real, and we want to keep it that way.
The problem starts when gaming stops being a leisure activity and becomes a compulsion. Problem gambling affects players across the Philippines — from Quezon City to Cebu, from Makati to Davao — and it doesn't discriminate by age, income, or background. The signs can be subtle at first: spending a little more than planned, chasing losses, or feeling anxious when you're not playing.
pubph takes this seriously. We have built a suite of responsible gaming tools directly into the platform so that every Filipino player has the resources they need to stay in control — at all times, without judgment.
No exceptions. No workarounds.
Under Philippine gaming regulations, you must be at least 21 years old to create an account and play on pubph. This is not just a policy — it is a legal requirement that pubph enforces through mandatory KYC (Know Your Customer) identity verification for every new account.
During registration, you will be required to submit a valid government-issued ID — such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID — to confirm your identity and age before your account is activated.
Any account found to belong to a player under 21 will be immediately suspended and all associated funds will be handled in accordance with applicable Philippine law. If you suspect a minor is using pubph, please contact our support team immediately.
Built into pubph — free to use, available anytime, no questions asked
Set a daily, weekly, or monthly deposit cap on your pubph account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Choose how long you want each gaming session to last — 30 minutes, 1 hour, 2 hours, or a custom duration. When your session time is up, pubph will notify you and give you the option to log out. It's a simple but powerful way to stay aware of how long you've been playing.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks help you stay grounded and make conscious decisions about whether to continue or take a break.
Need a short break from pubph? Activate a cooling-off period of 1 day, 7 days, or 30 days. During this time, your account is temporarily suspended — you cannot log in, deposit, or place bets. The break activates immediately and cannot be reversed early.
If you feel your gambling is becoming a problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanent. Self-exclusion is irreversible for the chosen period. During exclusion, pubph will also suppress all marketing communications to your account.
Set a maximum amount you are willing to lose in a given day, week, or month. Once your loss limit is reached, pubph will automatically prevent further wagering until the period resets. This tool is especially useful for players who want a hard financial safety net.
Problem gambling can creep up gradually. Many players don't realise there's an issue until it has already affected their finances, relationships, or mental health. Knowing the warning signs is the first step toward getting help.
If you recognise any of the following patterns in yourself — or in someone you know — it may be time to take a step back and reach out for support. There is no shame in asking for help. pubph's responsible gaming team is here for you, and so are professional support services across the Philippines.
Continuing to gamble in an attempt to win back money you've already lost — often leading to even bigger losses. This is one of the most common and dangerous patterns in problem gambling.
Regularly spending more than you planned, using money set aside for rent, bills, groceries, or other essentials to fund your gaming sessions on pubph or elsewhere.
Lying to family members, friends, or colleagues about how much time or money you spend gambling, or feeling the need to keep your gaming activity secret.
Feeling restless, irritable, or anxious when you try to cut back or stop gambling. Repeatedly making unsuccessful attempts to control, reduce, or quit gambling.
Missing work, school, or family obligations because of gambling. Prioritising gaming sessions over important personal or professional commitments in your daily life.
Taking out loans, borrowing from friends or family, or using credit to fund gambling activity. Feeling financial pressure as a direct result of your gaming habits.
Check the statements that apply to you over the past 30 days. This is not a clinical tool — it's a simple way to reflect on your gaming habits.
Requesting a self-exclusion on pubph is straightforward and takes less than five minutes. Once activated, your exclusion is binding for the full period you select — this is intentional, to give you a genuine break from gaming.
During your self-exclusion period, pubph will block your account from logging in, disable all deposit methods, and remove you from all marketing lists. If you attempt to create a new account during your exclusion period, it will be identified and closed.
Visit pubph and sign in using your registered email and password. If you are having trouble logging in, contact our 24/7 live chat support team for immediate assistance.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu to access your player profile and preferences.
Inside Account Settings, navigate to the "Responsible Gaming" tab. Here you will find all available player protection tools, including deposit limits, session limits, cooling-off periods, and self-exclusion.
Click "Self-Exclusion," choose your preferred exclusion duration (6 months, 1 year, 3 years, or permanent), and confirm your selection. You will receive a confirmation email once your exclusion is active.
If you prefer, you can request self-exclusion directly through pubph's 24/7 live chat support without going through the settings menu. Our team will process your request immediately and with full confidentiality.
Common questions from Filipino players about staying safe on pubph
pubph is built for Filipino players who love the thrill of gaming and want to keep it that way — fun, safe, and within their means. Explore our games knowing that our responsible gaming tools have your back every step of the way.
21+ only · Play within your means · Gambling is addictive. Know when to stop.