At pubph, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six ways pubph keeps your personal data safe and under your control
Every data transmission between your device and pubph's servers is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BPI and BDO. Your information travels safely, always.
pubph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
As a pubph player, you have the right to access, correct, and request deletion of your personal data at any time. Our support team processes all data requests within the timeframes required by Philippine law.
pubph retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law and regulatory obligations. Data no longer needed is securely deleted.
Receiving pubph promotional emails or SMS is always optional. You can opt out of marketing communications at any time through your account settings or by contacting our support team — no questions asked.
pubph processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission.
This Privacy Policy ("Policy") describes how pubph ("pubph," "we," "us," or "our") collects, uses, stores, and discloses personal information about you ("Player," "User," or "you") when you access or use the pubph website and all associated gaming services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.
1.1 pubph is an online gaming platform operated for the benefit of Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. For the purposes of the Data Privacy Act of 2012, pubph acts as the Personal Information Controller in respect of the personal data it collects from users of the Platform.
1.2 As Personal Information Controller, pubph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine law.
1.3 If you have any questions about this Policy or about how pubph handles your personal data, please refer to Section 13 (Contact & Data Protection Officer) of this Policy.
2.1 pubph collects the following categories of personal data from players:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Yes – for KYC verification |
| Contact Data | Email address, mobile number, residential address | Yes – for account communication |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank, etc.), transaction history | Yes – for deposits & withdrawals |
| Gaming Data | Bet history, game preferences, session duration, win/loss records | Yes – for platform operation |
| Technical Data | IP address, device type, browser type, operating system, cookies | Yes – for security & fraud prevention |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Where applicable |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Optional |
2.2 pubph does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as government-issued ID data collected during mandatory Know Your Customer (KYC) verification.
3.1 pubph collects personal data through the following means:
3.2 Where pubph receives personal data about you from a third party, we will inform you of this at the earliest practicable opportunity, unless doing so would compromise a fraud investigation or is otherwise restricted by law.
4.1 pubph uses your personal data for the following purposes:
5.1 Under the Data Privacy Act of 2012, pubph processes your personal data on the following legal bases:
6.1 pubph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third-party service providers engaged by pubph are contractually required to process personal data only on pubph's instructions and in accordance with applicable data protection law. pubph does not permit its service providers to use your data for their own purposes.
7.1 pubph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the Platform.
7.2 pubph uses the following types of cookies:
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pubph Platform. For strictly necessary cookies, no opt-out is available as they are essential to the service.
8.1 pubph retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, pubph will securely delete or anonymise your personal data in accordance with its data disposal procedures.
9.1 As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pubph:
Request a copy of the personal data pubph holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you on the pubph Platform.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe pubph has violated your data privacy rights.
10.1 pubph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pubph will notify the National Privacy Commission and affected players within the timeframes prescribed by the Data Privacy Act and NPC Circular No. 16-03.
10.3 While pubph takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your pubph login credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.
11.1 The pubph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. pubph does not knowingly collect personal data from individuals under the age of 21.
11.2 If pubph becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the associated personal data, and take appropriate steps to prevent recurrence.
12.1 pubph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
12.2 For significant changes that materially affect how we process your personal data, pubph will notify registered players via email or an in-Platform notification at least fourteen (14) days before the changes take effect, where practicable.
12.3 Your continued use of the pubph Platform after the effective date of any updated Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.
13.1 pubph has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data, please contact our DPO through the following channels:
13.2 All privacy-related requests and complaints will be acknowledged within three (3) business days and resolved within fifteen (15) business days, in accordance with NPC guidelines.
13.3 If you are not satisfied with pubph's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.
Now that you know how we protect your privacy, join hundreds of thousands of Filipino players already enjoying live casino, slots, bingo, and more on pubph — with full confidence.
21+ only · Data protected under RA 10173 · Gambling is addictive. Know when to stop.